Community Impact for the Opioid Care Community System

Scaling community substance use disorder recovery programs can generate a significant return on investment based on this research

ROI for the Community at Large

A person with a substance use disorder such as heroin represents the most expensive health condition in terms of total costs to a community as shown in the chart below:

Source: The Societal Cost of Heroin Use Disorder in the United States, PLOS Journal, May 30, 2017

ROI For Employers

Employers Stand to Save an Average of $8,800 for Supporting Each Employee in Recovery from a Substance Use Disorder

According to new research released on December 2, 2020, the annual average additional costs to an employer for each worker with an untreated substance use disorder (SUD) is $8,817. This same study found that one in 12 workers has an untreated substance use disorder.


Actual ROI from a Community Served by the eTransX OCC System

One of eTransX clients using the Opioid Care Community system recently published a report in 2020 on the impact of their community SUD recovery program as shown below. The success of the FAVOR Greenville recovery program led to the selection of the program for an in-depth study by the National Institutes of Health (NIH) NIDA Clinical Trials Network.

Source: FAVOR Overdose Recovery Coaching Evaluation (FORCE), Richard Jones, FAVOR Greenville, January 2020; (comparable national statistics = SAMHSA National Survey on Drug Use and Health (NSDUH) and

The complex nature of the opioid substance use disorder crisis requires comprehensive solutions, and the eTransX Opioid Care Community (OCC) system offers the first of its kind system for addressing all four dimensions of the opioid/substance use disorder epidemic at the community level – prevention, harm reduction, treatment, and recovery. Here are 10 ways that the Opioid Care Community system can be used to help address the opioid and substance use disorders.

Scales Efforts to Address the Opioid/Substance Use Disorders

  • This is a proven solution that has been in the market since 2015, and it is also a powerful tool to help secure additional grants.
  • It is a single source of truth for data tracking and reporting, with easy access to all performance metrics.
  • It is a single, unified solution with direct access for all stakeholders through web and mobile apps for care managers, peers, clients, and community partners.
  • It integrates with EHRs/EMRs and improves data sharing with existing systems.
  • It engages with clients easily through SMS (texting), email and video visits DIRECTLY from the application.
  • It improves client retention and participation in treatment and recovery through its constant and consistent engagement with them.
  • It provides access to a Community Resource Directory for ease of access and use of wrap-around services.
  • It reduces Substance Use Disorder relapses through personalized success pathways that include targeted goals and interventions.
  • It captures and tracks data in real-time to trigger alerts and close gaps in care.
  • It provides a mechanism to engage a personal support social network of friends and relatives.