myWellbeing Directory
Making Community Resources Easy to Find and Connect
myWellbeingDirectory is a public-facing community resource portal that makes it easy for anyone to search for local services by ZIP code, connect with agencies in their area, and submit help requests online.
A Community's Front Door to Finding Help
myWellbeingDirectory is a companion product to the eTransX Wellbeing Care Community (WCC) platform. It serves as a branded, publicly accessible web portal where anyone in a community can search for social services without needing to log in, call an office, or navigate a complicated system.
Housing assistance, employment support, food programs, transportation, behavioral health, substance use recovery services and more are all searchable in one place.
Unlike a static resource list or a one-way referral system, myWellbeingDirectory is action-oriented. When a person submits a request, a new client record is automatically created in WCC and routed to the appropriate care manager.
A directory search becomes the start of a care coordination workflow, not a dead end.
Community-Controlled Experience
- Custom branding and community identity
- Manage agency listings and service categories
- Post scrolling announcements and updates
- Configure searchable resources and workflows
- Designed to support coordinated care ecosystems
From Resource Search to Care Coordination in Minutes
Search by ZIP Code and Need
Individuals search for local services by ZIP code, search radius, and service category without creating an account.
View Matching Agencies
Community organizations appear with contact information, service descriptions, accessibility details, and fee structures.
Submit a Help Request
Individuals complete a simple intake form directly from the agency listing and submit their request online.
Automatic Referral Creation
A new client record is automatically created inside the Wellbeing Care Community platform and routed to care managers.
What myWellbeingDirectory Does for Your Community
myWellbeingDirectory is designed to benefit three groups simultaneously: the individuals seeking help, the agencies providing services, and the community systems trying to coordinate it all.
Removes Barriers to Accessing Help
No phone calls, no office visits, and no login required. Individuals can find and request services on their own terms, at any hour, from any device.
Simplifies Client Intake for Agencies
Intake and initial screening happen through the portal, reducing staff time on intake calls and eliminating duplicate data entry between directory tools and case management systems.
Closes the Referral Loop
Because myWellbeingDirectory feeds directly into WCC, referrals do not get lost. Care managers see new requests immediately and can track progress through the full care coordination lifecycle.
Accelerates Time to Care
The automated handoff from portal submission to WCC intake eliminates the lag that typically occurs between a person requesting help and an agency opening a case.
Customizable for Your Community
Communities can brand the portal with their own logo and colors, post scrolling announcements, manage CBO listings, and define which service categories appear.
Supports Reporting and Accountability
Every request submitted through myWellbeingDirectory becomes trackable data inside WCC, supporting outcome reporting, grant compliance, and community-level analytics.
Built for Community Systems and the People They Serve
myWellbeingDirectory is deployed by organizations that coordinate or fund community services and accessed by anyone in the community who needs them.
Community Care Hubs
Serve as the coordination point for cross-sector referral networks.
United Way Agencies
Extend resource access beyond 211 with active intake capability.
Workforce Development Boards
Connect job seekers to wraparound support services alongside employment programs.
Substance Use Recovery Coalitions
Give individuals a low-barrier way to find treatment, peer support, and housing resources.
Housing and Homelessness Organizations
Streamline intake for emergency housing, rental assistance, and transitional services.
Community Colleges and Training Providers
Help students find support services that remove barriers to program completion.
About myWellbeingDirectory
What is myWellbeingDirectory?
How does myWellbeingDirectory connect to the WCC platform?
Does a person need to create an account to use myWellbeingDirectory?
Can myWellbeingDirectory be customized for our community?
Can myWellbeingDirectory work alongside an existing 211 directory?
Is myWellbeingDirectory HIPAA-compliant?
What types of services can be listed in myWellbeingDirectory?
Bring myWellbeingDirectory to Your Community
myWellbeingDirectory is available as a companion product to the Wellbeing Care Community platform. Whether you are building a new Community Care Hub, expanding an existing resource network, or streamlining referral intake across your coalition, we would welcome the conversation.
www.wellbeingcarecommunity.com
www.etransx.com
888-221-4971