Customer Support

Simplifying Connectivity and Care Coordination

Transition from data rich to information rich with eTransX. Connect across the entire community of care to create a more proactive, collaborative care environment, backed by responsive healthcare software customer support.

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eTransX Software Solutions

eTransX can help you create solutions not possible with other vendors!

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New Solution to Scale Two Generation (2Gen) Family Wellbeing Programs

eTransX is offering a new solution for scaling 2Gen programs and initiatives to achieve better outcomes with less cost in time and effort.

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CUSTOMER SUPPORT

Support Designed Around Your Team

When it comes to making sure our customers reach their full potential, eTransX offers flexible customer support plans designed around your workflow. Whether your organization prefers a hands-on or hands-off approach, our experienced in-house team is ready to help you succeed with reliable healthcare IT support services.

Customer Support

Standard support is available from 8am – 5pm CST with premium support options offering 24/7 technical support availability for organizations that need around-the-clock IT helpdesk coverage.

Training and Development

Instructor-led software training programs and development help your team become self-reliant in interface creation and management, reducing reliance on outside implementation support

Remote Development

Our engineers can manage interface configuration and testing remotely, helping reduce internal workload and accelerate delivery through remote technical support and remote interface development.

Need Support Now?

If you need technical assistance or would like to share product improvement suggestions, our team is ready to help through our dedicated support ticket channels.

Technical Support

support@etransx.com

(888) 221-4971

Product Suggestions

suggestions@etransx.com